“think it’s gonna rain today?” “i dunno; it’s still up in the air.”
Busy days at GNC have a tendency to erode my ability to pitch and/or explain a product well. During an especially busy interlude just after lunch a lady came in the store looking for colon cleanser, a commonly searched-for item, believe it or not. I showed her our digestive health section. She was looking for something in pill form for her mother, so I pointed out the two products we carry that lined up closest to what she was looking for, but just before I turned around to attend to another customer, I heard myself say something to the effect of, “Both the powder and the pills work well, but the pills are going to take longer, since you need a decent amount of material to clean you out in one shot.” I somehow waited on the next customer, but after the coast was clear I thought to myself, “What in the world…?” Yep, I’m a salesman.